Back to Home

Refund Policy

Last updated: July 2025

Overview

We want you to be satisfied with KS Claimer. This policy outlines when and how refunds are provided.

Eligibility for Refund

You may request a full refund within 7 days of your first subscription payment if:

  • The Service did not work as described and we were unable to resolve the issue.
  • You were charged in error (duplicate payment, wrong tier, etc.).
  • You have not used the Service to claim any codes during the refund period.

Non-Refundable

  • Subscription periods after the first 7 days.
  • Subscriptions where the Service was used successfully (codes claimed).
  • Differences in claim results due to code expiry, caps, or game-side issues beyond our control.

How to Request a Refund

To request a refund, please contact us through our Contact page with:

  • Your account email address.
  • The reason for your refund request.
  • Your Stripe payment receipt (if available).

Processing Time

Approved refunds are processed within 5-10 business days and returned to the original payment method via Stripe.

Cancellation

You can cancel your subscription at any time from your dashboard. After cancellation, you retain access until the end of your current billing period. No partial refunds are given for early cancellation.

Contact

Questions about refunds? Visit our Contact page.